Privacy Statement

Our service which you may use through this website requires you to provide personal information, such as your name, address, email address, phone number, other contact information, and billing information.

In addition, incidental to your use of this website, our web server automatically logs certain information such as the name of your internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access our website, the website address, if any, from which you linked directly to our website, the website address, if any, to which you travel from our website, and other similar traffic-related information. We may also aggregate information relating to your and other visitors' traffic patterns. We use the foregoing information to help us improve the website and the services that we provide through the website. We do not use such data in any way to create or maintain a personal profile of you or collect personal information from you. Our website may also use data collection devises known as "cookies," which do not contain personally identifiable information.

Generally, we will not disclose information we collect through your use of the website to third parties without your permission. We reserve the right, however, to provide such information to our employees, contractors, agents, and designees to the extent necessary to enable them to perform certain website-related services on our behalf. We also reserve the right to disclose such information to any third party if we believe that we are required to do so for any or all of the following reasons: (i) by law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect or prosecute criminal offenses or attacks on the technical integrity of the website or our network; and/or (iv) to protect the rights, property, or safety of the users of the website, or the public.

Changing or Deleting Personal Information

If you would like to change your personal information, then you may do so at your account page. If you no longer wish to receive materials from us or want your personal information removed from the database, please contact us at

Revisions to Privacy Policy

The Internet and the benefits it offers are evolving rapidly, as are the ways in which people use the Internet and the laws surrounding such use. We therefore reserve the right to update and revise this Privacy Policy at any time. Your use of our website constitutes your acceptance of the terms of the Privacy Policy as amended or revised by us, and you should therefore review this Privacy Policy regularly to ensure that you are aware of its terms.

Secure Site

All personal information is encrypted before it is sent to us using Verisign's 128-bit encryption. Your information cannot be read as it travels to our ordering system. While we have and will make every effort to ensure that your personal information is encrypted and secure, we cannot guarantee that your personal information will never be disclosed in ways not described in this policy.

Terms & Conditions

Ticket Sales

All Sales are Final! In the event the concert is cancelled, you will be issued a full refund. All sales are in US dollars.

Ticket Delivery

Tickets will not be delivered to you. Your tickets will be held at Willcall and will be available the night of the concert, two hours before show time. You must bring the credit card you used to purchase the ticket and a picture ID such as a driver’s license or passport.


Your use of this web site constitutes your agreement with the terms outline above.

Customer Service

If you have any questions, please contact Another Planet Entertainment:

Telephone: 510.548.3010
Web Site:

Our office hours are 10:00AM to 6:00PM Pacific Standard Time – Monday through Friday.

For all Fox Theater related inquiries, please contact: .